Insurers are under increasing pressure to exceed customer expectations on speed and service while balancing changing compliance standards. Meet these demands with ease with an agile, intuitive approach to your business processes
- Up to date customer information across all of your systems.
- Automated information gathering and email follow-ups.
- Intelligent sorting and routing of inbound communications.
Popular use cases for insurance companies
Using artificial intelligence, Catalytic can analyze your customers’ sentiments, route action items through multiple departments and automate entries into multiple systems of record.
Catalytic can collect new customer data, store it in your core systems, calculate scores and make decisions, all while keeping your customer in the loop on progress.