About Microsoft Dynamics

Microsoft Dynamics is a line of enterprise resource planning and customer relationship management software applications.

How Microsoft Dynamics works with Catalytic

This integration allows you to kick off new processes when a contact inside Microsoft Dynamics is created or updated.

Triggers

  • Start a process when a new contact is created
  • Start a process when a contact is updated

Use cases

  • Initiate account handoffs when certain updates are made
  • Initiate automatic lead qualification when a new contact is created

Tags

  • Customer Relationship Management (CRM)