About Zendesk

Zendesk keeps all of your client information in one place and ensures consistent and personal communication. This is a fast and easy way to provide great customer service to your clients.

How Zendesk works with Catalytic

Catalytic allows you to keep track of customer support requests by generating a ticket in Zendesk.

Actions

  • Create a ticket

Use cases

  • Analyze the text of incoming customer emails and create tickets in Zendesk for issues that need further follow-up

Tags

  • Customer Relationship Management (CRM)