Zendesk keeps all of your client information in one place and ensures consistent and personal communication. This is a fast and easy way to provide great customer service to your clients.
How Zendesk works with Catalytic
Catalytic allows you to keep track of customer support requests by generating a ticket in Zendesk.
- Create a ticket
- Analyze the text of incoming customer emails and create tickets in Zendesk for issues that need further follow-up
- Customer Relationship Management (CRM)