Why You Need an Automation Center of Excellence

Center of Excellence

Why You Need an Automation Center of Excellence

I just read another “whitepaper” on why you need an Automation Center of Excellence.  Although I agree with the overall sentiment that a COE is required - the sheer number of pages used would indicate that we are creating a government contract to build a wall.  I will try to

By Andy Fanning · 3 min read

Tasks vs. Processes: When RPA Alone is Not Enough

RPA

Tasks vs. Processes: When RPA Alone is Not Enough

I have written elsewhere about the Coming Trough of Disillusionment for robotic process automation (RPA). While I don't believe that the overall market behavior of "inflated expectations" followed by a trough of disillusionment can be stopped, individual companies are capable of navigating their own paths independent of the overall market.

By Ted Shelton · 2 min read

What Processes to Automate: Process Selection Beyond Cost Reduction

Strategy

What Processes to Automate: Process Selection Beyond Cost Reduction

We have entered the age of the Bot.  All medium and large businesses will do intelligent automation (IA) at scale, it is just a matter of time.  The window for you to gain a strategic advantage with IA is closing fast as most companies are exploring using automation for their

By Andy Fanning · 2 min read

The Coming RPA Trough of Disillusionment

Analysis

The Coming RPA Trough of Disillusionment

Are you ready for the RPA Trough of Disillusionment? Gartner's time tested Hype Cycle model predicts that new technologies will go through a cycle in which media (and analysts) over promise the potential, inflating expectations, and ultimately disappoint early investors in the technology as it fails to live up to

By Ted Shelton · 2 min read

Tips for Building an Automation and AI Center of Excellence

Strategy

Tips for Building an Automation and AI Center of Excellence

"If all you have is a hammer, everything looks like a nail"– Abraham Maslow - 1966 The Psychology of ScienceWe've all heard this said in one form or another and we likely agree with the problem it identifies. And yet I would guess that we all see the mistake almost